Shipping & Delivery
Dispatching Your OrderAll of your orders are wrapped up, packed and posted by me, from my little Martamaps studio in Cornwall. I aim to dispatch everything within 1-3 working days of you placing your order, but as I’m a one-girl band, please be patient if times vary a little bit!UK Shipping 2-6 Working Days - orders are posted out 1-2 times a week, but if you need something delivered in a hurry, or for a special day, please email me or visit the contact page to let me know.International ShippingUp To 6 Weeks - standard shipping to America is now via Standard Economy, and standard shipping to the EU is via Standard International. You can upgrade to a tracked delivery if you need your parcel to arrive within 2-3 Weeks.* Orders from outside of the UK (including EU) may be subject to fees at the border (these can include Customs & VAT fees) These fees will vary depending on where you’re ordering from and are the responsibility of the customer. What To Do If Your Order Doesn’t Show Up? Get in touch! If you placed an order over 15 days ago (UK) or 30 days (International) and it still hasn’t arrived, you can email me at martamaps.shop@gmail.com! I can’t replace lost items free of charge, however, if you think your parcel has gone astray please let me know so I can contact Royal Mail for information from them. Returns? Please contact me within 10 days of delivery if you have an item that you’d like to return. All of the orders I receive are packed with care and posted out as safely as possible, however, if your product arrives damaged or faulty please email me as soon as you can with a photo of the issue so that I can resolve the problem.
